“Definitely take Red Hen’s support and listen to what they have to say, as they offer more help and support than you realise and any questions asked, they are always able to find a way to answer”
Marcia and James were in a dire financial situation, facing the possibility of eviction due to significant rent arrears. The family’s stress levels were high, affecting their overall well-being. James had been furloughed during the Covid pandemic, leading to spiralling debt, including unanticipated Council Tax arrears.
The Red Hen Project stepped in and provided critical support. We assisted James and Marcia in securing a Discretionary Housing Payment, which covered their rent arrears and ensured their continued tenancy. Additionally, we helped the family with essential items such as fruit and vegetables, some Christmas presents for the children, and the ingredients for their Christmas dinner. We also applied for a grant to help one of the children attend a school residential trip through a grant application.
Marcia praised the comprehensive and ‘excellent’ support they received, particularly in managing rent arrears and accessing various grants. The family appreciated our team’s concern for their overall mental and emotional health.
Currently, Marcia and James are working with the Money Advice Centre in Barnwell to establish a payment plan for their Council Tax arrears. James has found employment, his confidence boosted by the reduction in his debt-related stress, and Marcia has become involved in Red Hen’s community groups. Initially hesitant to seek help, the family now speaks highly of the non-judgmental and encouraging support they received from Red Hen.
Marcia regularly speaks with other families and encourages them to take up offers of Red Hen help, highlighting the breadth of support and our dedication to addressing any concerns.
